Conversational AI
Chatbots
Privacy Harms
User Privacy
Privacy Framework
Risks in Conversational AI: A Privacy Framework

The study unveils a tailored privacy framework for text-based AI chatbots in Conversational AI, expanding on Solove’s taxonomy:

  • Assesses privacy concerns during interactions with chatbots as their usage escalates.
  • Identifies specific privacy harms and risks through semi-structured interviews and chatlog analysis.
  • Aims to guide developers and policymakers for responsible AI implementations.

The framework addresses a critical gap in existing literature on privacy and chatbot design, potentially shaping future developments in more secure and user-centric conversational AI. Read the full paper.

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